Bill Hulet Editor


Here's the thing. A lot of important Guelph issues are really complex. And to understand them we need more than "sound bites" and knee-jerk ideology. The Guelph Back-Grounder is a place where people can read the background information that explains why things are the way they are, and, the complex issues that people have to negotiate if they want to make Guelph a better city. No anger, just the facts.

Thursday, October 24, 2019

Public Education: Baby Steps Versus Playing the "Long Game"

Several years ago I was volunteering for a Green Party election campaign and I got "schooled" by a "hip youngster" with a degree in marketing about why it is important to not be what I'd call "punk and plain" about environmental issues during an election campaign. (I have a tendency to go on about unlimited economic growth being the ideology of cancer, among other things.) She told me that she had been taught that the key to effective advertising is to change people's behaviour and that that comes from appealing to them "where they are" instead of "where you'd like them to be".

She used the example of a fairly famous advert from my childhood, one that she said studies had shown did absolutely nothing to actually change people's behaviour. Here it is (ah, the wonders of YouTube!):



(Before we get too far, let me first admit that this video is somewhat racist. It plays to the "magic Indian" trope. This says that the First Nations peoples have some sort of inherent, genetic propensity to being environmentally groovy. While I think a case can be made that at least some of the tribal cultures are more "in tune" with nature, I don't want to give credit to the idea that this is something inherent in their genetic make up---which is clearly as racist as saying that all Chinese Canadians are good at math, and, all Black Canadians "have rhythm". Moreover, there is the whole point that the actor playing the role was actually an Italian-American who had adopted the persona and name of "Iron Eyes Cody". Having said that, I don't think that this invalidates anything I'm going to write after this disclaimer.)

Here's the other advert that her professor compared it to, one that actually is supposed to have made a real difference in how people act.


At the time I hadn't heard about this second ad, I was old, she was young, and I didn't want to get into an argument with someone who had studied marketing. But something about what she had said just didn't "sit right" with me. That was over 10 years ago, but I think I've finally figured out what I didn't like about what she said.

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Every time an organization creates and promotes a message it is going to have to decide whether it wants to "play the long game" or "seek out the low-hanging fruit". I would argue that our discussion wasn't about whether or not we were going to change people's behaviour, but actually about whether we were playing the long game or seeking after low-hanging fruit. Moreover, I'd suggest that just chasing low-hanging fruit is ultimately self-defeating in politics.

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On one level, this involves the message you are projecting to the audience. In the case of the "don't mess with Texas" ad, it is simply that you should put the trash in the can, period. The "crying Indian" ad is much more ambitious. It's trying to suggest that there is something inherently wrong with modern industrial society. That's why we have shots of him paddling through harbours with cranes, factories, oil refineries etc in the background. It's also why we have a zero-in on the huge traffic-filled highways before we see a bag of fast-food dumped at his feet. In short, the "crying Indian" ad was a critique of modern, capitalist, industrial society whereas the "don't mess with Texas" one was simply focused on litter.

Also, think about the people who were chosen in each different ad to represent the public viewpoint. In "Don't Mess with Texas", the heroes were two extremely well-paid NFL players. In "the Crying Indian" it was (I've already offered my disclaimers above) a First Nations member---certainly not a person of privilege. So it is a case of putting in the viewpoint of people who have the system working for them, and another who has probably seen nothing but exploitation from it.

The point I'd like readers to meditate upon is that it is always easier to do well in the short term if you have no problem with ignoring the long haul. For example, a government can almost always gin up the economy for a few years with tax cuts---if you don't care about the size of the deficit or the resulting wealth stratification in society. Executives can always increase the dividends they pay stock holders for a few years if they cut their research and development departments, and, avoid investing in new machinery---at the price of having the competition "eat their lunch" ten years down the road. Similarly, a political party can always do better in the short run by pandering to voter's pre-conceived notions than in trying to educate them about important issues---if they don't care about the long-term consequences for society.

And what exactly has been the trajectory of Texas since the "don't mess with Texas" ad first aired? Well, a quick Google search resulted in the following statistic:  Texas is 48th worst out of 50 states in terms of health risks from pollution.  (US News and World Report) (Obviously someone is messing with Texas after all---.)

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I suspect that at least some of my readers keep meaning to subscribe but never quite get around to doing so. It's not that hard. If you have a credit card (and I know that almost all of you do), all you have to do is sign up on Patreon or PayPal. But here's something new---why not have your community group buy a subscription? Unions, service clubs, charitable institutions---you all benefit from having local news. Why not subscribe? Or even buy an advertisement, for that matter. All sorts of groups used to buy ads in the old paper newspapers---what's stopping you from doing the same thing in the Back-Grounder? 

Drop me an email at thecloudwalkingowl@gmail.com if you want to find out more.
 


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Both of these advertisements have become "icons" in the American psyche, so it might be useful to see how they have exerted their influence since they were first created.

Here's a clip from The Simpsons that plays on the "crying Indian" ad: 


And here's another advert from Texas that is an out-growth of the original "Don't Mess with Texas" ad: 


I've cherry picked somewhat, but I do think that there is some sort of rough generalization that can be discerned here. But the point I want to make is that almost all pieces of messaging can be divided into two different messages: the foreground and the background.

In the case of the clip from the Simpsons, the foreground message is clearly that there is something profoundly wrong with American society---hence the giant, rat-infested garbage dump. The background message is that native Americans have some deeper appreciation and respect for nature than the average citizen. In the case of the official Texas advert, the foreground message is "don't litter", but the background one is "have respect for the military" and even "we honour our Confederate traditions". (I suspect this last bit is unconscious and came about simply because an existing institution---the Texas Confederate Airforce---helped with the ad. Indeed, the organization realized this fact and in 2002 changed it's name to the "Commemorative Air Force".)

The original advert inspired a whole line of official ads aimed at the "don't mess with Texas" trope. Here is one that is more than a bit "loopy":


Here's one that is a bit more indicative of most of them:



And another official ad that plays on the usual tropes:





The real message of the "don't mess with Texas" ads is that "life is good, happy motoring is good, things are just fine in Texas---just don't toss your trash out the window of your car as you roar down the road on your way to destroying the planet!"

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In the recent election there were a lot of times that I thought the politicians were obviously pandering to public opinion polls without even attempting to make any sense. Two examples that immediately come to mind were the idiotic policies that the Conservatives and Liberals came up with to make housing more affordable. Scheer announced that he'd loosen the requirements that would allow more people to get a mortgage, and, he'd allow it to be paid off in a maximum 30 years instead of the current 25. Trudeau's offer was to expand the "First-Time Home Buyer Incentive".

Both of these suggestions are flat-out idiotic and would be immediately obvious as such to anyone who hadn't flunked first year economics. That's because they don't actually increase the number of houses being built, just make it easier for everyone to borrow money in order to buy one. If they were implemented, they'd just increase the cost of housing, and channel more money out of home-owner's pockets and into the banks.

Both the Conservatives and Liberals had to have known this fact. But the leaders looked at the polling numbers and decided that they had to say something that sounded like they were concerned about housing affordability. As such, both Scheer and Trudeau were deciding to "make baby steps" and "pander to people's preconceived notions" rather than try to educate voters about the real reasons why housing is so damned expensive. They were following the "don't mess with Texas" route instead of the "crying Indian" one.

They thought that they had to do this to win the election. But the problem is that by pandering to the ignorance of voters, they were making it that much harder to get them to accept a more reasonable policy later on down the road. If you keep telling people "there's no reason to make hard choices---it's all just peachy the way it is", it may be surprising, but it's true none-the-less, that a lot of them will actually believe it. And if you turn around and tell them something different at a later date---like "if you want affordable housing you are simply going to have to accept living in small homes in higher density neighbourhoods"---they are not going to be happy to hear it. In effect, every time parties do the "easy thing" and suggest that all people need to do is "make baby steps", they are dramatically limiting their ability to tell voters the hard truth at some time in the future.

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This problem has been identified a long time ago. Henry David Thoreau once opined
"There are a thousand people hacking at the branches of evil to one striking at the root."
Henry was no fool, he knew what was important.
Henry David Thoreau, Public Domain image by Geo. F. Parlow.
Public Domain Image c/o the Wiki Commons.
And that's the ultimate problem with taking "baby steps" in our messaging about important public policy issues: they only strike at the branch of problems while leaving their roots still strong and vigorous.

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Furthermore, I say onto you the Climate Emergency must be dealt with!

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